Refund policy

ALL SALES ARE FINAL.

We do not accept returns or exchanges for any reason other than manufacturer defect or damage sustained during transit.

 

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective, you must contact info@sociallywasted.com within 48 hours of delivery. Claims submitted after this window will not be considered.


Your email must include:

  • Order number
  • Clear photos of the damaged/defective item
  • Photo of the original packaging
  • Brief description of the issue
  • Your preferred resolution (replacement or store credit)

All claims are subject to review and approval by Socially Wasted®. Approval is at our sole discretion.


RESOLUTION OPTIONS

Once approved:

  • If a replacement is available, we will ship a replacement at no additional cost.
  • If a replacement is not available, you will receive store credit (online gift card) equal to the item purchase price, minus an $8 restocking/processing fee.

Cash refunds are not issued.

 

RETURN CONDITIONS

  • Items must be unworn, unwashed, and in original condition.
  • Any item showing signs of wear, use, washing, odor, alteration, or damage caused after delivery will be rejected.
  • Original shipping charges are non-refundable.
  • Return shipping labels are issued only after claim approval.

 

EXCLUSIONS

The following items are final sale and not eligible for return, replacement, or credit:

  • Limited editions
  • Pre-orders
  • Custom or artist collaboration pieces
  • Sale / discounted items

 

STORE CREDIT TERMS

 

  • Store credit is valid online only and cannot be used in physical retail locations.
  • Store credit is non-transferable and has no cash value.
  • Store credit does not expire.

 

FRAUD PREVENTION

Socially Wasted® reserves the right to deny claims that appear fraudulent, abusive, or inconsistent with our policy.